Refund Policy

1. All services and goods provided and sold by by means of electronic download to customers are not refundable. may, at its sole discretion, allow refunds or free replacements in the event that a download is of less than appropriate quality. The refund request must be sent to our citing the reasons for the requested refund.

2. If there is a problem with the download, may, at its sole discretion, send the customer a flash drive with the zipped file free of charge. We require an opportunity to work with our customers to solve the problem with their download prior to considering any refunds or Hard Copy deliveries. Where refunds are approved for completed electronic downloads, will require an executed "Letter of Destruction" signed by the customer promising that the downloaded script has been deleted from the customer's system prior to any refund.